GDPR

Hotel Taburiente S.L. informs users of the website that it complies with current legislation on the protection, privacy, confidentiality and security of personal data, adopting the necessary technical and organisational measures to prevent the loss, alteration, unauthorised processing or access to such data, taking into account the state of technology, the nature of the data and the risks to which it is exposed. In this regard, the owner guarantees compliance with the regulations set out in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

• Owner:  Hotel Taburiente S.L.
• TX ID number: B38460358. Registered in the Commercial Registry of Santa Cruz de Tenerife, Volume 1519, Folio 71, Page TF-15460, Entry 1, dated 28 August 1997.
• Registered office:  C/ Dr. José Naveiras 24 A. CP 38001 Santa Cruz de Tenerife.
• Email:  direccion@hoteltaburiente.com
• Contact telephone number:  +34 922 27 60 00
• Website:  https://www.hoteltaburiente.com

The following principles, in accordance with the requirements of the General Data Protection Regulation (GDPR), shall apply:

• Principle of lawfulness, fairness and transparency: the data controller shall always request consent for the processing of personal data. The data may be used for one or more specific purposes, which the data controller shall inform the user of in advance in a transparent manner.
• Principle of data minimisation: the data controller will only request the data strictly necessary for the specific purpose or purposes.
• Principle of storage limitation: the data controller will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The data controller will inform the user of the corresponding storage period according to the purpose. In the case of subscriptions, the owner will periodically review the lists and delete those records that have been inactive for a considerable period of time.
• Principle of integrity and confidentiality: the personal data collected will be processed in such a way that its security, confidentiality and integrity are guaranteed. The owner takes the necessary precautions to prevent unauthorised access or misuse of its users’ data by third parties.

You do not need to provide any personal data to browse the website. The cases in which you do:

• When you sign up for a subscription form or newsletter that the owner manages with MailChimp.

• Request access to stored data.
• Request rectification or erasure.
• Request restriction of processing.
• Object to processing.
• Request the portability of your data.

The exercise of these rights is personal and, therefore, must be exercised directly by the data subject, by requesting it directly from the data controller. Any customer, subscriber or collaborator who has provided their data at any time may request information about the data stored and how it was obtained, request its rectification, request portability, object to its processing, limit its use or request its deletion from the owner’s files. This does not include any data that the owner is obliged to keep for administrative, legal or security purposes.
You must send your request together with a photocopy of your National Identity Document (or equivalent) to: direccion@hoteltaburiente.com.
You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the regulation.

When you connect to the website and submit any form, you are providing personal information. This information may include data such as your IP address, full name, physical address, email address, phone number, etc. By doing so, you give your consent for your information to be collected, used, managed, and stored by Axarnet.
The only personal data that Hotel Taburiente S.L. will have access to are those voluntarily provided by the user. In this regard, users should be aware that, in order to make reservations through our website, they will be asked for personal data, and providing this information implies their express consent to the inclusion of such data in an automated file owned by the hotel. Except for data fields marked as “optional,” all other fields are mandatory, and failure to provide them will prevent the processing of your request.
These data will be processed for the purpose of managing your reservation request. Unless you indicate otherwise, your data may be used for advertising purposes to inform you about services and offers. Hotel Taburiente S.L. sends commercial communications via email and instant messaging (WhatsApp). Therefore, the email address or phone number you provide when making your reservation or using this means of communication will only be used to respond to you and, if authorization is obtained, to send the requested commercial communications. By providing us with your contact details via WhatsApp, you expressly authorize us to communicate with you through that channel. The data you provide will be treated with the utmost confidentiality and in accordance with applicable regulations.
The personal data and the purpose of processing by the data controller vary depending on the method of data collection:

• Subscription forms for content: The data controller requests personal information such as full name, email address, phone number, and website address to manage the subscription list, send newsletters, promotions, and special offers. The personal data provided will be stored on servers of The Rocket Science Group LLC d/b/a, located in the USA (Mailchimp).

There are other purposes for which the data controller processes personal data:

• To ensure compliance with the conditions set forth in applicable law. This may include the development of tools and algorithms that help the website guarantee the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• To manage social media platforms. The data controller has a presence on social media. If you become a follower, the processing of personal data will be governed by this section, as well as by the terms of use, privacy policies, and access regulations of the specific social media platform, which you have previously accepted. You can consult the privacy policies of the social networks at these links:
  • Facebook
  • Linkedin
  • YouTube
  • Instagram

  The data controller will process your personal data for the purpose of properly managing their presence on the social network, informing you of their activities, as well as for any other purpose permitted by the regulations of the respective social media platforms. Under no circumstances will the data controller use followers’ profiles on social networks to send individual advertising.

To protect your personal data, the data controller takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted on Axarnet servers. Data security is guaranteed, as all necessary security measures are taken. You can consult their privacy policy for more information.

Pages on this website may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited those other sites. They may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction with that embedded content.

This website requires the use of cookies to function properly. To view our cookie policy, click here.

The legal basis for processing your data is the consent of the data subject.

The categories of personal data processed by the data controller are identifying data. No special categories of personal data are processed.

The personal data provided to the data controller will be retained until you request its deletion.

• Mailchimp – The Rocket Science Group LLC d/b/a , based in EEUU.
  More information: https://mailchimp.com
  Processes data to provide email marketing services to the data controller.
• Google Analytics – A web analytics service provided by Google, Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
  It uses cookies to help the data controller analyze how users use the website. The information generated (including your IP address) will be transmitted to and stored by Google on servers in the United States.
  More information at: https://analytics.google.com

You can review how Google manages privacy at: https://policies.google.com/privacy?hl=en
You can also view a list of the types of cookies Google and its partners use, and all information related to their use in advertising, at:

• Types of cookies used by Google
• How Google uses cookies in advertising

While browsing the website, non-identifying data may be collected, which may include your IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.
The website uses the following third-party analytics services: Google Analytics.
The data controller uses the information obtained to compile statistics, analyze trends, administer the site, study browsing patterns, and gather demographic information.
The data controller is not responsible for the processing of personal data by other websites that may be accessed through links included on this website.

The user guarantees that the personal data provided to Hotel Taburiente S.L. are true, accurate, and complete, and is responsible for communicating any changes to said data, releasing the data controller from any liability in this regard.
If the user provides personal data of third parties, they must first inform such persons of the contents of the previous paragraphs.

As a user of the website, you declare that you have been informed of the terms regarding the protection of personal data, and you accept and consent to the processing of such data by the data controller in the manner and for the purposes described in this document.
Access to or use of this website by the user implies their consent and, therefore, agreement to the conditions set forth above.

The data controller reserves the right to modify this document to adapt it to new legal or jurisprudential developments, as well as to industry practices.
These policies will remain in effect until they are replaced by duly published updates.